Roxanne Chilson is the founder of Your OPS Solutions which she created from needing to find a unique solution to pressing issues she was facing. As a single mother, Roxanne was faced with providing for her 3 young children still in middle and high school. Her rural town employment opportunities were decreasing drastically and it was tough to drive 45 minutes to work and still handle the various school schedules. She found some part-time local work for a Community Outreach program through the public school system, driving her own vehicle; but then her middle child started experiencing some health problems which required several visits to specialists and varying appointments at all hours of the day and even several overnight stays in hospitals. Between the job and the doctor's visit she was looking at adding 500+ miles on her car per week. This was not ideal, so she put her unique talents to work and decided to create an at-home business. Although this was before the pandemic so many companies were not accepting the at-home worker so it was a pretty rough start.

She started with helping other teachers in the public school system create forms, Excel spreadsheets, some google automations and small databases to run their extra curricular clubs. Anything that could help make their work load lighter and more efficient. She then helped a couple of friends start their own crafting business and created simple websites for them and set up some processes to make running the business easier, helped a few non-profit organizations either increase fundraising, set up databases and file their non-profit paperwork with the IRS.

As her business grew, she realized that business owners sometimes felt frustrated and overwhelmed about all the "stuff" they had to handle in order to keep their business running. Several times they could not even pin-point why they were feeling frustrated. Once she was able to meet with the business owner and allow them time to vent their frustrations and goals, she was able to uniquely listen to the conversation, understand what the business owner didn't know they needed and provide solutions that fit their unique working style and perhaps offer software suggestions that could enhance their overall business.

Roxanne's next steps were to take this unique gift she had and combined that with her loved of technology and learning and craft a business that enables her to help a business owner improve their systems and creates a calming atmosphere with a higher level of efficiency.